CLIENT CODE OF CONDUCT
General Conduct
Clients must engage honestly, respectfully, and responsibly in all interactions facilitated by Islambrella.
Conduct During Match Meetings
Clients agree to conduct themselves in a respectful, appropriate, and lawful manner during all video meetings and communications.
Prohibited conduct includes, but is not limited to: harassment, intimidation, coercion, threatening behavior, sexually explicit comments or advances, disrespectful language, pressuring another client, unauthorized recording or distribution of meeting content, sharing personal information without consent, misrepresentation, or any behavior reasonably causing discomfort or distress.
Islambrella does not monitor or supervise live interactions and does not guarantee client behavior.
Reporting & Enforcement
Clients are encouraged to report violations of this Code of Conduct.
Islambrella reserves the right to immediately discontinue a match, suspend or terminate participation, remove a client from the database, and retain documentation or recordings for review.
No refunds or credits will be issued for enforcement actions.
Technology Use
Clients must use all communication and scheduling tools lawfully and responsibly.
Eligibility & Age Requirement
Islambrella is open exclusively to individuals who are 21 years of age or older and who are practicing Muslims residing in the United States or Canada. By submitting an intake form, clients confirm they meet these eligibility requirements. Any individual found to be underage will be immediately removed from our database and denied access to our services.
How We Identify and Detect Violations
Islambrella maintains the following controls to identify and detect policy violations:
•All applicants undergo a mandatory face-to-face video consultation before admission, enabling us to verify identity and assess eligibility and intent.